Privacy Policy

Updated Mar 24, 2020
Introduction

Protecting your private information is our priority.

This Privacy Statement describes how hotglue and its subsidiaries and affiliates (collectively referred to as "we", "our" or "us") collect, use, share, and protect your information. By using the hotglue app and other hotglue products and services (collectively "hotglue"), or by providing us your personal information, you agree to this Privacy Statement and agree to be bound by the hotglue Terms of Service. If you do not agree with any term in this hotglue Statement, please do not provide us your personal information or use any hotglue branded site or service.

Information We Collect

We respect your privacy.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services provided by hotglue.

We collect information in order to operate effectively and to provide you the best and most relevant products, services. We collect information when you choose to provide it to us, such as when you register or open an account, sign in, or when you use our or third-party products and services. We also may get information from other companies or third parties. This information may include, for example:

  • Personal Information; which may include name, email, telephone, address, mobile numbers;
  • Third party data: Company data that is synced with your account;
  • Device and other technology related information: such as mobile device information (e.g. operating system, screen size and resolution), download, usage and performance data related to our mobile app offering, and website information (e.g. browser type, pages visited, etc);
  • Usage, content and other information you provide when you use our products and services, including but not limited to: information you provide about your customers as a part of operating the service
Use of Your Personal Information

Personal Information means data that identifies you and is associated with a specific person. Personal information does not include information that is anonymous, aggregated, or is no longer identifiable to a specific person.

We will not, without your consent, sell, publish or share information you entrust to us that identifies you or any person.

hotglue may use the Personal Information we collect to operate, improve and personalize the products and services we offer. Only hotglue and our third-party service providers will have access to your Personal Information. We also may use the information to fulfill your request and usage of our products and services and to communicate with you, for example, informing you about your account and security updates. We may use this information to conduct business analysis, identify usage trends and user interests, and offer you products and services that might be of interest to you.

We may also use your personal information to verify your identify and/or location to ensure and maintain security measures that are designed to prevent fraud and protect your account and information. hotglue does not sell, rent or lease its customer lists to third parties.

Use of Non Personally Identifiable Information

Non Personally Identifiable information is anonymized and/or aggregated data that does not identify any individual user. We may use anonymized and/or aggregated data for business purposes such as offering products and services ads from third parties that may be relevant to you, and for researching and analyzing for product development, marketing and other purposes consistent with applicable laws.

We may share or make available anonymous or aggregate information that cannot be used to identify you with: third parties for research, marketing and promotional purposes and those third parties may publicly report the findings of their research or analysis; organizations that conduct research into consumer spending; and users of our services for purposes of comparison of their personal financial situation relative to the broader community.

Sharing of Personal Information

We only share limited amounts of personal information with third-party services on a need-to-know basis.

We may share or disclose your personal information to protect our customers; to maintain the security of our services; to detect, prevent or report fraud, criminal activity, or violations of our terms of service/use; to protect the health and safety of our customers or the general public; and to protect our rights and property.

We also share personal information with third parties in order to provide services to you, and use your personal information in accordance with their privacy polices. These services are bound by their own privacy policies to protect your information.

We reserve the right, in our sole discretion, to share or disclose your personal information with law enforcement, government officials, and other regulatory agencies, when required by law or to respond to legal process. We may also share or disclose your personal information with our affiliates and subsidiaries; with vendors or affiliates working on our behalf, as needed to complete any transaction or provide any service you have requested or authorized.

How We Protect Your Personal Information

We take the security of your data seriously. We use technical and administrative security measures such as, but not limited to, firewalls, encryption techniques, and authentication procedures, secured files among others, to work to maintain the security of your online session mobile app usage, and personal information.

Please note that no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us: [email protected]

Mergers and Acquisitions

If hotglue or its assets are acquired by another company, or in the event of a merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation, we may transfer, sell, or assign to third parties, information concerning your relationship with us, including, without limitation, personal information that you provide and other information concerning your relationship with us. Such third parties will assume responsibility for the personal information collected by us in connection with our business operations or through our Sites and such third parties will assume the rights and obligations regarding such information as described in this hotglue Privacy Statement.

Accessing and Deleting Your Information

You may choose to close or request that we delete your account and your associated data at any time. We will use commercially reasonable efforts to remove your data, although some information may be retained. For example, some information may be retained on a server or media, which is necessary to help ensure continued availability of our products and services. We retain your Personal Information as long as necessary to provide the services you have requested. Additionally, we may retain Personal Information to comply with law, prevent fraud, resolve disputes, trouble shoot problems, enforce our TOS, and as permitted by applicable law.

Children

hotglue does not knowingly collect personally identifiable information from children under the age of eighteen; and we request that such individuals do not to submit information to us. hotglue does not knowingly collect information from children under the age of 18.

Location of Your Data

The data we process may be transferred to, stored, and processed in, the continental United States. By using and providing information to us through our Service, you agree and consent to the transfer, storage, and processing of your data in order to provide the Service.

Usage Analytics

We may use third parties to help us analyze certain online application activities. For example, these service providers may help us measure the performance of our promotions or analyze activity in our products. We may permit these third parties to use cookies and similar technologies to perform these services. We do not share any Personal information with these third parties and these third parties do not collect such information on our behalf. For example, we may use service providers such as Google analytics services to determine interest and other data to better serve our customers. If you prefer to not have your data used by these service providers you may visit the their respective platforms.

Cookies Web Beacon and Similar Technologies

We use cookies and similar technologies, including mobile app identifiers, to help us recognize you across different services, products, learn about your interests both on and off our services, improve your experience, increase security, offer products, measure use and effectiveness of our services, and serve advertising. Most browsers provide you with the ability to control (i.e. block, delete, or disable) these technologies. If you choose to reject cookies or similar technologies, some services may not be available or some functionality may be limited or unavailable. Please review your browser manufacturer's help pages for assistance with changing your settings. By visiting our services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this Privacy Statement.

E-mail Communications

From time to time, hotglue may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from hotglue or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from hotglue, you may opt out of such communications by managing preferences using a link included in each and every email.

Changes to Our Privacy Statement(s)

We may update this Privacy Statement periodically. If we make material changes to the way we process your Personal Information, we will provide you notice via our service or by some other means, such as via email. Please review any changes carefully. If you agree with the changes, continue to use our Services. If you object to any of the changes and no longer wish to use our services, you may close your account(s). All changes are effective immediately upon posting and your use of our Service after a notice of material change or posting of an updated Privacy Statement shall constitute your consent to all changes Other Important Privacy Information If you have questions or concerns regarding this Privacy Statement, or our information processing practices please contact us: [email protected]

Contact Information

hotglue welcomes your questions or comments regarding this Statement of Privacy. If you believe that hotglue has not adhered to this Statement, please contact hotglue at:

hotglue

6900 Wisconsin Ave #200

Bethesda, MD 20814

[email protected]


Effective March 24, 2020